Parent's Page
How do I get to class?
Village Green is located 3 miles from campus, making it a short walk, bike ride, or drive. We also have a shuttle that goes to and from campus from 7am to 7pm Monday – Friday when school is in session.
Is Village Green pet-friendly?
Our community is pet-friendly! There is a maximum of two pets (dogs and/or cats) allowed per apartment. One-time Pet Fee’s per pet are $450 due at move in and $75 Pet Move out Fee. Monthly pet rent is $35 per pet. We have an off-leash dog parks available for your pups to enjoy!
What is included in a furnished apartment?
Furnished apartments include a desk, chair, dresser, sofa, coffee table, dining set, and kitchen appliances.
Is parking available?
Each resident receives a parking pass when they move in. Spots are first-come, first-served.
Are there community events or social activities?
We host regular community events, including social gatherings, fitness classes, and resident appreciation events to help you connect with other students and make the most of your time here. Follow us on Instagram today!
How do I submit a maintenance request?
Through the resident portal, or by calling the office.
Is emergency maintenance available after hours?
Yes. The emergency maintenance phone number is (919) 862-9544.
Are there quiet hours in the community?
Village Green quiet hours are 10PM-8AM.
Do I need to be a student to live at Village Green?
Our community is open to all qualified applicants, and you do not need to be a student to live here.
Can I request specific roommates or apartments?
You can list your preferred roommates and even indicate apartment preferences on the roommate matching form during your application. Please note that specific requests are subject to availability and compatibility.
Do you offer roommate matching?
We provide a roommate matching service. In your application you will complete a roommate matching profile, with details about your social and study habits to help us pair you with compatible roommates.
What is an “Monthly Installment”?
Our leases are structured as equal installment contracts, not traditional month-to-month rental agreements. This means the Total Contract Value for your lease term is divided into 12 equal installments for your convenience. These installments are payment plan divisions of the total lease amount. They are not monthly rent charges based on occupancy days, which means we do not prorate the monthly installment. Each installment may include (but is not limited to) Base Rent, Pest Control Fee, and Trash fee, and the first installment is due on or before your move-in date. If your lease term is longer or shorter than 12 months, the number of installments will match the number of months in your lease.
What is an individual lease?
An individual lease, also known as a by-the-bedroom lease, means you are only responsible for your own rent. Unlike joint leases, you are not liable for any unpaid rent owed by your roommates.
Do we need Renter’s insurance?
Our company requires that all residents have $100k liability coverage. For your convenience, we offer a plan to fulfill this requirement. The cost for this plan is $17 per person per month (through 2026). You may waive this coverage if you already have liability insurance through another provider however, you must submit a copy of your policy for review so we can ensure it meets our property requirements. Opting out of plan coverage and submission of an alternative policy must be done within our portal https://portal.confirminsurance.com/s/.
We also offer Personal Contents Coverage (PCON) for $5.50 per person per month (through 2026). Though this is not mandatory, if you would like to waive this coverage you must opt out of the plan within our portal https://hra.confirminsurance.com/ppp-opt-out.
What is Boom?
Build your credit by paying your rent on time! Boom is a service that enables you to build your credit by simply paying your rent on time. This means no loans, no credit cards, and no high-interest rates. Pay your rent on time each month and Boom will take care of the rest. Please let the office know if you have any questions!
What is an RV Index?
The RV Index is a risk score based on several factors. It is an innovative move in qualifying criteria used to screen and qualify applicants and guarantors. By using this inclusive index opposed to our prior practice, we take a step toward future industry standards of fair practice. Depending on your property, an RV index of 40 or 50 will need to be achieved. Instead of just credit score and income, the index looks at several factors such as:
1. Payment history on all trade lines
2. Ratio of rent to income
3. Ratio of debt to income
4. Collections
5. Ratio of positive to negative credit lines
Why do I want my student to live at a Horizon community?
Horizon goes above and beyond to exceed expectations in every facet of the student housing experience. With market-leading customer service, we strive to proactively anticipate both the needs of our students and their loved ones.
Horizon serves more than 15,000 students, and universities across the country. With 20+ years of professional management experience, Horizon Communities are designed specifically for the student experience.
We have tried to anticipate every need and convenience to make our community your student’s home-away-from home. An environment where their safety and school spirit can thrive.
The apartment I was looking at is no longer available. Are there other Horizon communities in Raleigh?
Our communities do fill up quickly. If for any reason you’re not finding just what you’re looking for, here is a list of other Horizon communities in Raleigh that will offer the same great customer service!
Click the name below to visit their website.
Horizon Communities